SonicJobs Logo
Left arrow iconBack to search

Technical Support Engineer

Hunter Selection Limited
Posted 8 hours ago, valid for 2 hours
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Technical Support Engineer based in Manchester, offering a salary of up to £34,000 per year.
  • Candidates should have experience as an Installer or in a Technical Support role within the Security, CCTV, or Intruder systems sectors.
  • The role involves handling approximately 2500 calls per month, as well as managing emails and providing product specifications to customers.
  • Additional benefits include 20 days of holiday plus bank holidays, a Christmas shutdown, and various employee wellness programs.
  • The job requires occasional site travel and is primarily office-based, reporting to the Technical Support Manager.

Technical Support Engineer

Manchester

Paying up to £34,000

Monday - Friday hours

20 days holiday + Banks, EAP, Bonus schemes + More

Are you an Installer/ Installation Engineer looking to come off the tools and work in the office?

If so, my client are a Security manufacturing company based in the Manchester area who are looking for a Technical Support Engineer to support the team with calls coming in from customers that need assistance.

Main Responsibilities:

  • Reporting into the Technical Support Manager
  • This is an office based position, with occasional travel to sites
  • Working on the emergency hotline
  • You will roughly take around 2500 calls a month
  • Covering emails as well as via the phone
  • Speaking with the customers to direct them on product specificatins

To be considered for this position you will be an Installer or you will be within a Technical Support role at the moment within Security, CCTV, Intruder systems companies and have experience liaising with customers.

Benefits:

  • 20 days holiday + banks
  • Christmas Shutdown
  • EAP, Bonus schemes, Company events, Employee health and wellbeing portal

Managing consultant - Rebecca Hawker -

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.