Implementation Project Manager

We’re currently updating the operating model within Professional Services for Moorepay to deliver an ever-improving service to our clients. As an Implementation Project Manager, you’ll be taking on the end-to-end project delivery for new clients onboarding to Moorepay, using your exceptional project management skills to facilitate an industry-leading customer experience.

Key responsibilities include:

• Managing Payroll & HR projects from Point of Sale to handover into BAU.
• Produce and maintain project process and documentation from scratch.
• Ensure smooth transition from Sale into Implementation and Tech.
• Ensure smooth transition from Implementation into BAU.
• Liaising with customers and setting key timescales and milestones throughout.
• Encouraging adoption of excellent customer service.
• Dealing with multiple small-to-medium size projects.

Skills & experience

• A track record of successfully delivering high volumes of low complexity projects to achieve revenue targets.
• Excellent client facing communication skills.
• Great stakeholder engagement skills, both internally within Moorepay and externally with customers.
• Ability to provide high quality project status reporting to highlight risks and any remediation actions required.
• Relevant project management qualification(s).
• Implementation or project management experience within HR/Payroll software sector essential.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.