Job Title: Recoveries Agent - Mortgages
Location: Central Manchester (Flexible working arrangements available)
Salary: From 30,000 (Negotiable based on experience)
Contract Type: Full-Time, Permanent
Hours: Monday - Friday, 9am - 5pm
Holiday: 30 days annual leave + bank holidays
About Us:
Join a friendly and supportive team at a leading company, offering a dynamic and flexible work environment. Based in the heart of Central Manchester, we offer a positive company culture where you can thrive, develop, and enjoy a healthy work-life balance.
The Role:
We are looking for a proactive and experienced Recoveries Manager to join our team. In this role, you will be responsible for managing collections processes, working closely with customers and third-party suppliers, and supporting ongoing litigation cases.
Key Responsibilities:
- Managing inbound and outbound communication with customers throughout the recovery process.
- Providing instructions to solicitors on active litigation cases.
- Conducting Income and Expenditure assessments with customers and assessing suitability for pausing recovery actions due to changed circumstances.
- Submitting referrals to initiate or progress litigation.
- Assisting with referrals for the appointment of LPA Receivers and managing their strategies.
- Ensuring compliance with relevant laws and company policies.
Required Experience:
- Proven experience in collections within the property sector.
- Strong knowledge of LPA Receivers' powers and appointment processes.
- Familiarity with litigation processes and procedures.
- Experience communicating with third-party suppliers and external stakeholders.
Benefits:
We value our employees and offer a competitive benefits package to support your lifestyle and well-being:
- Generous Holiday: 30 days annual leave plus bank holidays.
- Flexible Working: Two days a week in the office (Tuesday, Wednesday, or Thursday).
- Health & Well-being: Private Medical Insurance and healthcare coverage.
- Financial Rewards: Discretionary bonus scheme, cycle-to-work scheme, childcare vouchers, and retail discounts.
- Pension Scheme: Competitive company stakeholder pension scheme.
- Family Support: Maternity, Paternity, and Adoption schemes.
- Company Culture: Engaging company events, continuous improvement, and a supportive team environment.
How to Apply:
If you are ready to take the next step in your career, we would love to hear from you. Apply today to kickstart an exciting career journey with us!
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.