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Are you an experienced Insolvency Case Administrator looking for a new challenge? This is a unique opportunity to leverage your expertise in insolvency systems and make an impact in a dedicated support role.
About the RoleJoin our Insolvency Systems team, part of a central department providing critical support to over 650 professionals, including 100+ licensed insolvency practitioners. As a Helpdesk Administrator, you will provide essential systems support to ensure the smooth operation of our business.
Key Responsibilities:
- Manage the helpdesk, triaging queries and distinguishing between systems and compliance-related issues.
- Address systems-related queries and liaise with software support teams as required.
- Support systems upgrades and testing in collaboration with the IT team.
- Conduct research, maintain internal records, and assist with documentation.
- Coordinate with head office functions to provide or obtain necessary information.
What We’re Looking For:We’re seeking a candidate with a strong background in insolvency case management who is ready to transition into a support-focused role. The ideal applicant will bring:
- Proficiency in IPS SQL and Virtual Cabinet.
- At least two years of experience as an Insolvency Administrator.
- Competency in Microsoft Word and Excel.
- Strong communication skills and a proactive attitude.
- The ability to build positive working relationships with colleagues.
Why Apply?This role is perfect for someone eager to share their technical knowledge, support a dynamic team, and grow in a collaborative environment.
