Senior Systems Administrator

Role: Senior Systems Administrator

Location: Home-based (with occasional travel)

Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? We are seeking a Sys Admin to join their dynamic Cloud Hosting team. This is an exciting opportunity for someone with experience in local government systems and IT who thrives in a fast-paced, innovative environment.

As part of the Government Software division, you will provide high-quality cloud hosting solutions, ensuring service continuity and contributing to excellent customer satisfaction. You'll be a key player in troubleshooting, enhancing service delivery, and maintaining the high standards they uphold.

• Cloud Application Expertise: Provide expert guidance on deploying and troubleshooting cloud-hosted applications.
• Customer Onboarding: Collaborate with project teams to onboard new customers effectively.
• Build Compliance: Maintain system build standards.
• Incident Resolution: Lead incident management and escalate issues as necessary.
• Database Administration: Administer and troubleshoot databases, including Microsoft SQL Server and Oracle.
• Service Desk Collaboration: Work with the service desk to support applications on hosted platforms.
• Continuous Learning: Keep up to date with the latest technologies through professional development.
• Security Adherence: Follow their security protocols and policies.

To succeed in this role, you'll need:

• Strong organizational skills and the ability to manage multiple tasks effectively.
• Expertise in back-office and web-based systems, preferably within local government.
• Passion for technology and a willingness to learn new IT skills.
• Exceptional customer service and communication skills.
• Experience in scripting (SQL, PowerShell, Python, VBS).
• Proficiency in web technologies (Apache, IIS) and relational databases.
• Understanding of virtualized environments and data centre administration (VMWare).
• Strong troubleshooting skills, particularly in diagnosing and resolving complex issues.

Additional desirable skills:

• Experience with ITIL environments and helpdesk tools.
• Basic networking knowledge.
• Familiarity with cybersecurity best practices and monitoring tools.

If this sounds like the next step in your career, we'd love to hear from you! Click Apply now