1st/2nd Line IT Support Engineer

Job Title: 1st/2nd Line IT Support Engineer
Location: Central Manchester

Job Type:
Contract, expected to work Full-Time hours onsite 5 days a week (no remote working)

Rate:
£150.00 Per day

Job Duties:

• Providing 1st/2nd line technical support to resolve IT issues
• Installing, configuring, and maintaining hardware and software systems
• Setting up new users with laptops, mobile phones etc
• Responding to IT support tickets and escalations in a timely manner
• Assisting users with IT-related queries and issues
• Required Qualifications:
• Relevant IT qualifications/certifications
• Demonstrable experience in IT support roles
• Strong problem-solving skills
• Excellent communication and customer service skills

Working Conditions:
This role is office-based 5 days a week (Monday to Friday) with no option for remote working