Telesales Team Leader
£35,000 - £40,000 basic OTE uncapped £60k
Do you have experience leading and managing a team of outbound telesales advisors?
Are you passionate and driven, with the ability to motivate a fast-paced telesales team and ensure it excels?
My client is an exciting and forward-thinking company who are experts in their field working in the SME sector. Due to their organic expansion, they are seeking a motivated and driven Telesales Team leader to join their growing outbound sales team. The successful Team Leader will combine strong interpersonal skills with a focus on results, leading the team to success while creating a supportive and motivated work environment.
Responsibilities of Telesales Team Leader:
Lead and manage a team of up to 8 sales representatives to achieve and exceed individual and team sales targets.
Manage a base of customers driving growth, cross selling and increasing revenue
Provide coaching, training, and ongoing support to sales team members to enhance their performance and career growth.
Monitor and analyse sales performance metrics to identify areas for improvement and implement effective strategies.
Work closely with the Head of Sales to develop and execute sales strategies that align with company goals.
Conduct regular sales meetings to review team performance, share best practices, and set action plans.
Collaborate with other departments, including Marketing and Customer Service, to ensure a seamless customer experience.
Handle escalated customer issues and ensure that they are resolved promptly and satisfactorily.
Prepare and present regular reports on sales team performance to the Head of Sales.
Stay updated on industry trends, market conditions, and competitor activities to inform sales strategies.
Package and benefits of a Telesales Team Manager:
Salary: £35,000 - £40,000 & OTE Uncapped £60,000
Hours: Monday to Friday, 8.30am - 5.30pm Flexible
Company incentives and Holidays
Extra commission incentives
Trip to Alton Towers
Bi yearly company events
Access to a Pension Plan and Life Insurance
Access to an Employee Assistance Programme
If you are interested in this excellent Telesales Team Leader Role, please CLICK apply today to start the process