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Commercial Account Handler (RDT311)
Various locations: Denton/Stockport
Salary: Competitive
Dynamic Insurance Broker (with expertise across a broad range of specialisms) looking for Commercial Account Handlers for various office teams.
Role:
To provide professional advice and service and effectively manage policy events ensuring that all customers are dealt with professionally and fairly.
To retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service.
Responsibilities:
Determine appropriate solutions, structure, price and placement strategies that meet the clients needs and deliver profitable business for a range of clients.
Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
Responsible for the review and action required on policy and client information.
Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities.
Proactively work with colleagues across the business to identify and maximise opportunities for growth.
Place commercial lines business within approved markets to best meet the clients needs.
Reviewing the adequacy of covers and suitability of the terms being offered to clients.
Essential Experience:
Experience of working within the UK insurance market and a good understanding of the role of regulation and compliance.
Experience of General Commercial classes of business.
Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.
Previously worked within a team servicing both clients and colleagues whilst also possessing excellent negotiating skills.
Operational use of Acturis ensuring updates are made accurately to data quality standards.
