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- Providing exceptional customer service to policyholders
- Assisting clients in understanding their insurance options
- Processing insurance applications and renewals efficiently
- Maintaining accurate records and documentation
- Collaborating with team members to enhance service delivery
- Addressing client queries and concerns promptly
- Salary of £25,000 with bonus - OTE £30,000 - £35,000 - UNCAPPED
- 25 days holiday, plus an extra day for each year worked (up to 28 days). Option to buy or sell up to 5 days
- Birthday day off
- Hybrid working after training
- Up to 2 days volunteering leave a year
- Enhanced sick pay after 12 months
- Annual flu jab
- Free eye tests
- 24/7 Employee Assistance programme
- Clear career progression with regular reviews
- Support for professional qualifications
- £1,500 loyalty bonus, subject to conditions
- Quarterly staff awards
- Workplace pension (NEST)
- Annual social events
- Enhanced maternity/paternity pay, adoption, or fertility help
- Discounts on company products
- Cycle to Work scheme
- Free fruit weekly in the office
- Free monthly office lunch
- Casual dress code
- Free onsite parking
- Strong communication and interpersonal skills
- Experience in the insurance industry or a related field
- Ability to work independently and as part of a team
- Detail-oriented with excellent organisational skills
- Proficiency in using digital tools and platforms
- A customer-focused mindset
- Willingness to learn and adapt
