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Insurance Customer Service Advisor

CKB Recruitment
Posted 13 hours ago, valid for 25 days
Location

Manchester, Greater Manchester M13 9SU, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A well-established insurance group is seeking a new Customer Service Advisor for their Taxi Insurance team in Manchester (M12).
  • The role involves handling inbound customer inquiries and managing insurance mid-term adjustments for Public and Private Hire clients.
  • Candidates should possess customer service experience, preferably within Motor Insurance, and demonstrate strong communication and negotiation skills.
  • The salary offered is between £23,000 and £25,000, along with monthly bonuses of approximately £150 and 20 days of holiday to start.
  • Working hours are Monday to Friday from 9am to 5pm.

A well-established insurance group who has a number of sites across the UK and are a well renowned Wheels Insurance specialist now seek to appoint a new Customer Service Advisor to join their Taxi Insurance team, based in Manchester (M12). 

This position sits on in their customer service team, with the purpose of the role being to handle inbound customer enquiries and handling insurance mid term adjustments for Public and Private Hire insurance clients. The role requires dealing with clients over the phone and via e-mail, as well as occasional face to face walk ins too,  to ensure service targets are maximised, through the provision of efficient communication & negotiation skills.

We are keen to hear from you if you are highly self-motivated, driven & can deliver excellent customer service whilst hitting targets.

They are keen to speak to you if you have customer service based experience gained within Motor Insurance. 

Salary on offer is £23-25k, plus bonuses (circa £150 per month, and paid monthly), with 20 days holiday to start.

Working hours are Monday to Friday 9am-5pm. 

If you would like to discuss these roles in more detail, please contact Kieran at CKB Recruitment.   

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.