Time Recruitment is seeking a skilled Motor Insurance Specialist on behalf of a leading UK insurance brokerage. This is an exciting opportunity to join a growing team and provide expert guidance to clients on motor insurance products. As a Motor Insurance Specialist, you will be responsible for advising clients on a range of policies, including personal car, van, and commercial vehicle insurance. If you have a passion for motor insurance, customer service, and building lasting client relationships, we want to hear from you.
Key Responsibilities:- Provide expert advice on motor insurance products, including personal car, van, and commercial vehicle insurance.
- Assess clients' requirements and recommend tailored insurance policies based on their individual needs and risk profiles.
- Work with insurance providers and underwriters to secure the best coverage and competitive premiums for clients.
- Respond promptly to client inquiries, offering clear and professional advice on policy options and coverage.
- Build and maintain strong relationships with new and existing clients, ensuring customer satisfaction and retention.
- Support clients throughout the claims process, offering guidance and ensuring swift and efficient claims handling.
- Stay up to date with industry developments, including regulatory changes, market trends, and new product offerings.
- Accurately record and manage client information and policy details in the company's CRM system.
- Meet and exceed sales, retention, and customer service targets.
- Provide ongoing support for policy renewals, changes, and updates as clients' needs evolve.
- Minimum of 2 years' experience in motor insurance, preferably in a brokerage or client-facing role.
- Strong knowledge of motor insurance products, including personal, commercial, and fleet insurance.
- Excellent verbal and written communication skills, with the ability to explain complex insurance terms in a simple, accessible manner.
- Customer-focused with a proven ability to build lasting relationships and deliver exceptional service.
- Sales-driven with a track record of meeting sales targets and identifying opportunities for upselling and cross-selling.
- Strong attention to detail and organisational skills to ensure accuracy in policy documentation and compliance.
- Proficient in using CRM systems and Microsoft Office applications (Excel, Word, Outlook).
- Opportunities for career progression within a growing business.
- Support towards CII qualifications.
- A supportive and dynamic working environment.
- Dress Down Fridays.
- Free lunch every week.
- 30 days annual leave including Bank Holidays.
If you are passionate about motor insurance and dedicated to providing exceptional customer service, apply now to take the next step in your career!