Claims Adviser

recruitment22

Posted 5 days ago, valid for 14 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

The position of Claims Adviser offers a basic salary of £25,000 with uncapped commission, leading to a realistic on-target earnings (OTE) of over £35,000.
The role involves assisting property buyers in recovering overpaid Stamp Duty Land Tax through expert assessments and claims processing.
Key responsibilities include responding to client inquiries, qualifying claims, and booking consultations with assessment specialists.
Candidates should possess excellent communication skills and a strong customer service ethic, with previous experience in sales or customer service being ideal but not essential.
The company offers 28 days of holiday, free gym membership, full training, and clear progression opportunities in a supportive team environment.

£25,000 basic salary + uncapped commission (realistic OTE £35k+)
28 days holiday (inclusive of bank holidays)
No Cold Calling

AboutA specialist firm are looking for a Claims Adviser to help property buyers uncover and recover overpaid Stamp Duty Land Tax (SDLT) through expert assessments and the processing of the claims. They are looking for an addition to the team due to continued growth. The RoleAs a Claims Adviser, you’ll play a key role in helping clients understand their eligibility for a stamp duty refund. You’ll be handling inbound and outbound enquiries, qualifying potential claims, gathering information, and booking consultations with our assessment team. Key Responsibilities

Respond to inbound calls, emails, and website enquiries from prospective clients
Qualify clients based on their property transaction details
Clearly explain our service and process in a professional and engaging manner
Gather necessary information and documentation to initiate claims
Book consultations or next steps with our internal assessment specialists
Maintain accurate records on our CRM system
Meet and exceed daily/weekly targets and KPIs

Benefits and Additional Info.

£25,000 basic salary + uncapped commission (realistic OTE £35k+)
28 days holiday (inclusive of bank holidays)
Free gym membership
Full training provided
Supportive team environment in a central Manchester location
Clear progression opportunities as the company grows

To Be ConsideredYou will need:

Excellent communication skills – confident, clear, and friendly
A strong customer service ethic and professional manner
Previous experience in a sales, claims, or customer service role (ideal but not essential)
Self-motivated and target-driven
Comfortable working in a fast-paced office environment

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