We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals.Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team.  There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program.
Back to searchClaims Coordinator/Property Claims Handler - Manchester/Hybrid CD-170
Exchange Street Claims & Financial Services
Posted 2 days ago, valid for 2 days
Manchester, Greater Manchester M17 1DJ, England
£25,000 - £30,000 per annum
Full Time
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Sonic Summary
- The position is for a Buildings Case Manager with expertise in insurance claims handling.
- Candidates should have experience in insurance repair work and technical building support, with a focus on appointment scheduling.
- Key responsibilities include managing contractors, overseeing repair processes, and ensuring compliance with service level agreements.
- The role offers a competitive salary alongside benefits such as a contributory pension, life assurance, and 25 days of holiday plus bank holidays.
- Applicants should possess relevant experience and be capable of managing challenging conversations while working independently and collaboratively.
