Claims Handler

Claims Handler

Monday-Friday 9am-5pm (35 hours per week)

£24,000-£35,000 DOE 

Bolton

MPJ Recruitment are proud to be working with a UK leading businesses based in Bolton. We are currently recruiting for multiple experienced Third Party Motor Claims Handlers to help us shape and grow our Third Party team. You’ll be handling your own claims files whilst acting upon opportunities for Intervention.

We have roles ranging from entry level up to senior level dependant on the candidates experience. 

Claims Handler responsibilities:

• You’ll be responsible for a portfolio of Motor Claims from start to finish, investigating and gathering evidence to help bring each claim to the point of a conclusion
• Proactively manage Third Party referrals from first notification of loss
• Manage cost of hire and cost of repairs provided to Third Parties
• This is a varied and interesting role, you'll understand that some claims are a result of a distressing or simply unfortunate incident, and therefore it’s important you listen and act with empathy
• Recognise the signs of a fraudulent claim and refer these for further investigation when needed.
• Most of all, you'll take pride in the service you offer to all customers and partners

The ideal Claims Handler:

• Motor Claims knowledge is essential. This can be Commercial or Retail Motor Claims in any setting.
• Negotiation and objection handling skills.
• You’ll be passionate about people and committed to growing your career.
• Looking for opportunities to always learn and be part in shaping the future of our business.
• An active listener who can demonstrate empathy, you’ll be able to put yourself in our customers shoes to build key relationships.
• Professional, confident, and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals.
• Can contribute effectively to team success, offering advice and coaching others to achieve their full potential.

Claims Handler benefits:

• Competitive annual salary
• Hybrid working after training
• Annual company & performance-based bonus
• Enhanced pension contribution
• Holidays
• Life Assurance
• 12 weeks training at the beginning plus ongoing support & training
• Opportunity to buy and sell holidays
• Gym benefits

CLICK APPLY if you are interested in finding out more about this opportunity.