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Insurance claims handler
Intervention Claims Handler

Intervention Claims Handler

MPJ Recruitment Ltd

Posted 17 hours ago, valid for 10 days

Manchester, Greater Manchester M17 1DJ, England

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The position is for an Intervention Motor Claims Handler with a salary range of £24,000 to £26,000 depending on experience.
The role is office-based in Manchester City Centre, with working hours from Monday to Friday, 08:30am to 17:00pm.
Candidates should have previous experience in Motor Claims Handling, particularly in First Notification of Loss and Third Party Capture Claims Handling.
The job involves making outbound calls to capture third parties, mitigating claims costs, and ensuring claims are processed accurately while identifying potential fraud.
The ideal candidate should be problem-solving oriented, adaptable, and willing to share knowledge with the team.

Intervention Motor Claims Handler

Salary: £24,000 to £26,000 (DOE)

Days/ Hours: Monday to Friday, 08:30am to 17:00pm.

Location: Manchester City Centre (Office Based)

MPJ Recruitment are currently representing a specialist insurance and underwriting company in the motor insurance industry. Our client act within the General Insurance & Broking sectors of the insurance claims process and their management boast over 50 years experience in the industry.

We are currently looking for enthusiastic and motivated Third Party Intervention Motor Claims Handlers to join the team and work together with various internal and external stakeholders to set the client up for success.

If you have experience of dealing with the First Notification of Loss part of the motor claim then we would love to hear from you too.

What you will be doing:

Making outbound calls with the aim of successfully capturing third parties, to achieve commercial goals.
Mitigating the cost of your captures by establishing the needs of the third party and following our processes
Supporting the follow up process in handling claims and mitigating the claims spend.
Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement.
Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc.
Supporting and sharing best practice with the team.

Who you are:

You truly care about the third-party claims journey.
Previous Motor Claims Handling and Third Party Capture Claims Handling experience within a similar role.
Tenacious and determined to make successful captures.
You enjoy problem solving and creating innovative solutions to complex problems.
Able to work in a professional environment and are highly adaptable to change.
Selfless and willing to share learnings with your team.

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