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Are you a hardworking, experienced Mortgage Case Manager looking to work for a professional Mortgage Brokerage in the heart of Manchester? If so, we would love to hear from you.
Our client provides 1st Charge residential mortgages and Buy-to-Let (BTL) mortgages to a range of clients, including high-net-worth individuals. Due to their continued growth, they need a helping hand to get the cases over the line.
The Role: Mortgage Case Manager.
Location: Central Manchester - Remote working with 1 or 2 days in the office.
Employment Type: Permanent - Full-Time & Part-time available.
Job Overview:
The ideal candidate will manage mortgage applications from submission through to completion, ensuring a smooth and efficient process. This role requires excellent communication skills, a strong understanding of mortgage processes, and the ability to work independently and as part of a team in a remote/hybrid environment.
Key Responsibilities
- Manage a portfolio of mortgage applications from initial submission to completion.
- Assist a team of three mortgage brokers
- Be accountable and available daily to support the team.
- Ensure all documentation is complete, accurate, and submitted promptly.
- Monitor the progress of each application and keep all parties informed of updates.
- Address client enquiries and resolve any issues that arise during the application process.
- Provide regular updates to clients on the status of their mortgage applications.
- Act as the primary point of contact for clients, lenders, and other stakeholders.
- Verify all documentation for accuracy and completeness.
- Ensure compliance with all regulatory and company requirements.
- Maintain detailed and organized records of all mortgage applications.
- Liaise with underwriters, lenders, solicitors, and other third parties.
- Schedule and coordinate property valuations and surveys as required.
- Facilitate the exchange of information between all parties involved in the mortgage process.
Education and Experience:
- High school diploma or equivalent; Bachelor’s degree in finance, business, or related field preferred.
- Minimum of 2-3 years of experience in mortgage processing, underwriting, or a related field.
- CeMAP qualification is ideal but not essential.
- Experience working on 1st charge mortgages and Buy-to-Let (BTL) mortgages.
Skills and Competencies:
- Strong understanding of mortgage products, services, and regulations.
- Excellent organisational and time management skills.
- Exceptional attention to detail and accuracy.
- Proficient in using mortgage processing software and other relevant technology.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
What's in it for you:
- Competitive salary and discretionary yearly bonus
- Health care package
- Retirement savings plan
- Paid time off and holidays.
- Professional development opportunities.
Application Process:
Interested candidates should submit their CVs to Rachel Pollock.
