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Client Services Executive

Client Services Executive

Douglas Scott Legal Recruitment

Posted 3 days ago, valid for 8 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

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Sonic Summary

The Client Services Executive position is available at a prestigious law firm located in Manchester City Centre, specifically in Spinningfields.
Candidates should have telephone-based customer service experience and a passion for delivering outstanding client experiences.
The role offers a salary of £25,000 per year and requires a minimum of 1 year of relevant experience.
Responsibilities include acting as a liaison between clients and legal departments, handling calls, and managing sensitive data.
This opportunity provides career growth in a supportive team environment within a leading law firm.

Client Services Executive – Leading Law Firm | Manchester City Centre?? Location: Spinningfields, Manchester? Hours: 35 hours per week (rotating shifts between 8am – 7pm, including one late shift per week)?? Industry: Legal | Client Services | Customer RelationsAre you a customer service superstar with a knack for building relationships over the phone? Looking to join a top-ranked law firm in the heart of Manchester? This could be the perfect opportunity for you!Our client, a prestigious law firm based in Manchester City Centre, is searching for a Client Services Executive to join their dynamic team. This role is all about delivering first-class service, ensuring clients receive expert guidance, and fostering strong relationships to drive repeat business and referrals.What You’ll Be Doing:? Acting as a key liaison between new clients and legal departments? Handling inbound and outbound calls with professionalism and a sales-minded approach? Ensuring clients receive accurate and timely information? Managing sensitive data with discretion and efficiency? Building positive relationships with both internal teams and external clientsWhat We’re Looking For:? Telephone-based customer service experience – a must!? A passion for delivering outstanding client experiences? Strong interpersonal skills with the ability to build rapport quickly? A proactive and organised mindset with a keen eye for detail? The ability to work to deadlines while handling sensitive informationWhy Join This Firm?? Work for a leading law firm with an excellent reputation? Fantastic opportunities for career growth and development? Be part of a supportive and collaborative team environment? Prime location in vibrant Spinningfields, ManchesterIf you’re looking to grow your career in customer service within the legal sector, this is the ideal role for you! ??

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