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Job role: New Enquiries Specialist (Legal)
Location: Manchester, TraffordJob Type: Full-time, PermanentWorking Hours: 09:00 - 17:00
Salary: £24,000
Are you a recent Law Graduate looking to kickstart your career in a dynamic and award-winning personal injury practice? If you’re confident, enthusiastic, and eager to learn, we want to hear from you!
About Our Client
Join a friendly and inclusive team in Manchester, known for its supportive environment and commitment to professional growth. Our client specialises in personal injury cases, handling high-level incidents mostly, but covering a wide range of cases. As one of the top firms in the area, they pride themselves on their accredited gold-standard service and dedication to their clients.
Role Overview:
As a New Enquiries Specialist, you will be the first point of contact for potential clients, managing initial inquiries and onboarding new cases. Your role will involve:
- Responding to new inquiries via phone and email.
- Assisting clients with insurance policies.
- Scheduling appointments with enquiry agents.
- Sending out initial paperwork and gathering relevant case documents.
- Collaborating with partners and fee earners to assess cases.
- Utilizing online systems such as AskCu, AskMid, and ELTO.
- Preparing Claim Notification Form paperwork for the Claims Portal.
- Supporting fee earners as needed.
Ideal Candidate
We are looking for someone who:
- Holds a Bachelor’s degree in Law or another legal field.
- Has a passion for client care and a desire to learn.
- Demonstrates strong attention to detail and organizational skills.
- Is a team player with excellent communication abilities.
- Is eager to get their foot in the door and make their mark in the legal industry.
Benefits
- Casual dress code
- Company events and wellness days
- Company pension scheme
- Free flu vaccinations
- On-site gym and parking
- Health and well-being programs
- Referral program
