Road Freight Operations Clerk - Fixed term

Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry. The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.

We are now looking for a Road Freight Operations Executive based out of Trafford, full time on a 8 month fixed term contract until Feb 2025, hours of Work: 12pm - 9pm Monday to friday


Main Duties and Responsibilities:

* Manifest daily export trailers and send related pre-advices
* Update collection and delivery status in a timely manner
* Responsible for web bookings
* Monitor, chase and process all POD's ensuring timely updating of internal system.
* Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
* Contact hauliers to provide quotations for special collections/deliveries
* Monitor and deal with transport queries by liaising with other depots
* Checking that collections are clear and populating the planning sheet
* Responsible for creation and issuing of run sheets detailing all collections and deliveries
* Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
* Customer Service - dealing with queries from customers, subcontractors and drivers and assist
* in their enquiries via phone and email, ensuring satisfactory and timely resolution
* Data entry with attention to detail
* Transport planning for same day collections
* Adding accruals
* Creating movements for subcontractors

Key skills & attributes:

* You will have Road / Trailer Freight or Transport operations / customer service experience to apply
* Proficiency in Microsoft Excel, Word & Outlook
* Highly organised and a team player
* Deadline focused
* Flexible, adaptable and quick to learn
* Ability to work on own initiative
* Excellent communication skills
* Must be able to work well under pressure
* Fluent English, both written and spoken is essential
* Possess a positive outlook, promoting constructive responses to the challenges of work
* Highly focused, administrative role so attention to detail is essential.


Package and Benefits

* Freight Operations Executive - Road Freight - Fixed Term contract
* Location - Trafford Park
* Full time, fixed term contract until Feb 2025
* Salary - 23,795.20 per annum
* Bonus scheme
* Pension
* Hours of Work: 12pm - 9pm with 60 min break