Assessment Delivery Team Assistant

Your new companyRegulatory organisation based in Manchester city centre are looking to recruit on a temporary basis to work on site supporting the delivery of assessments and training events, working with colleagues to manage the reception on event days and carry out administration work.Your new role

• Managing the schedules of the exams and assessments
• Setting up meeting rooms and preparing materials for the assessments
• Meeting customers, colleagues and professional bodies, providing a welcoming and professional service and dealing with any complaints, escalating where necessary.
• Updating and maintaining electronic and manual records, ensuring they can be tracked
• Working within the company's policies with reference to Data Protection Act and Equality Act and adhering to the information security policy
• Support the team with ad hoc administrative tasks
• Managing the reception on event days including sign in sheets, lost property, written correspondence and catering requests.

What you'll need to succeed

• Experience of supporting exams, assessments or similar would be beneficial
• You will have excellent customer service skills, confident in communicating face to face with a variety of stakeholders
• Customer focused with experience of going the extra mile
• Strong written and verbal communication
• Experience of working in regulated environments, to SLA's and maintaining confidentiality and the security of information.
• Proven experience of working well in a team and being flexible to changes
• Experience of prioritising a busy workload whilst maintaining high attention to detail

What you'll get in return£13 per hour plus holiday pay35 hours a weekStarting mid January 2025Modern offices in the heart of Manchester-full office based roleCompany that offers support to employees with a focus on diversity and environmental impactWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk