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Operation Manager

DNA Recruitment
Posted 4 hours ago, valid for 3 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£45,000 - £48,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Transport Operations Manager position is available at a Manchester Freight Terminal, offering a salary of £45,000 to £48,000 depending on experience, plus bonuses.
  • The role involves managing a team of around 40 people, including 5 office staff, and overseeing warehouse and logistics operations.
  • Candidates should have a strong background in logistics, particularly with HGV trucks, and at least 5 years of management experience in a transport or warehouse environment.
  • Key responsibilities include setting budgets, achieving KPIs, resolving escalations, and ensuring compliance with various regulations while maintaining customer satisfaction.
  • The ideal candidate is a proactive team player with excellent interpersonal skills, capable of motivating staff and driving operational improvements.

Great role available!!!! Manchester Freight Terminal Transport Operations Manager role.

45-48k depending on experience + bonuses

You will be looking after team of around 40 people, including 5 office staff.

Managing warehouse and logistics sectors.

This is great opportunity with a stable and growing and national recognised business.

Providing stable customer base, reliable and supportive team in office, good quality trucks, and new warehouse storage.

Modern offices, with parking at the front, opportunity to grow and develop career.

About candidate:

We are looking for experienced manager, with a good background in logistics - understanding all aspects of transport sector with HGV trucks, not just vans, along with warehouse experience.

Candidate with positive attitude, and success driven, proving training and support to the team.

Person who see bigger picture, team player.

Committed to the role, and a problem solver.

Operational duties

  • Setting of Margins and overhead budgets to report to the board.
  • Working toward and exceeding core KPI's
  • Financial oversight on financial matters such as purchase matching, timely invoicing
  • Be one of the main points of contacts for staff during the shift.
  • Look at the potential of load sharing with another vehicle at another unit to become more profitable as a business
  • Ensure that all jobs are priced and closed off & invoiced when completed
  • Resolving any escalations / issues, acting as an intermediary between the customer, customer service & operations. Looking to get any issues resolved as quickly as possible & finding solutions
  • Ensure total compliance with all HR, Legal, Liability, Health and Safety, Security & Quality whilst overall ensuring complete customer satisfaction

Team management

  • To be able to motivate staff to deliver outstanding service levels.
  • Managing HR processes including absence-management, 121's, employee engagement and performance improvement

About you and your experience

We are looking for a great all-round team player, able to roll up your sleeves and get involved in all areas of Operational Management as required

  • You will have experience and proven manager of people working in a Warehouse and Transport environment that is Innovative and Continuous Improvement focused, you will be able to apply strategy to operations effectively driving change through the team
  • Experience planning and managing budgets, and core KPI's
  • Good time management and able to work under pressure
  • Strong interpersonal and communication skills
  • Numerate with attention to detail & excellent organisational skills
  • Experience of managing HR processes including absence-management, 121's, employee engagement and performance improvement
  • Flexible to work shift patterns that may include weekends, evenings and bank holidays

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