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Supplier Relationship Analyst
If you have good analytical skills, are a self-starter and interested in joining an establish and dynamic team that offers great career development? This may be the role for you!
This role sits within a Procurement team of a fast growing Insurance company.
Job Purpose:
Working in partnership with our supplier’s representatives, colleagues, and other key internal stakeholders, responsible for improving and optimising the value creation from our suppliers as well as providing a level of service assurance and governance. Actions ensure that key third party suppliers are being governed appropriately, allowing the business to operate effectively and achieve its strategic goals.
This is a hybrid role where you will be required to work in our Manchester office one day a week.
Key Accountabilities and Responsibilities:
- Building and maintaining positive and productive relationships with suppliers, continually driving value, and ensuring alignment to internal objectives.
- Working with internal teams to understand current activity, focus, and priorities; translating to suppliers and influencing accordingly. Acting as the conduit between internal and external teams.
- Ensuring SLA obligations within contracts are understood and adhered to on an ongoing basis and supported by detailed evidence (reports, meetings, and minutes).
- Chairing and attending regular Relationship Management Reviews, both internal and external.
- Acting as a point of escalation for supplier issues and relationship queries along with prioritising, addressing, and communicating resulting actions appropriately as necessary.
- Engaging in a culture of continuous improvement and driving initiatives through to completion.
- Owning, prioritising, and progressing Service Management activities to ensure they deliver intended value (i.e. Risk, Problem, CSI), updating the Management Team where appropriate, and making considered amendments where required.
- Updating and maintaining records and documentation where required.
- Assisting with the delivery of internal and external projects representing Supplier Management.
- Assisting the Procurement Leadership Team in the delivery of service and other ad-hoc duties as required.
- Ensuring all necessary Supplier Relationship Management reviews are recorded and filed.
- To safeguard information, paying particular attention to customer and employee data and business sensitive information.
Skills & Experience required:
- Excellent verbal and written communication skills with ability to communicate at all levels.
- Able to plan and prioritise, communicating updates and escalating where and when necessary.
- A strong customer focus on internal stakeholders and value.
- A team player who is able to work effectively on their own, or as part of a team.
- Numerate and analytical with an eye for detail, able to identify trends in data, distilling outcomes, and constructing data-rational business cases.
- Able to work consistently to process and with a high level of accuracy.
- Demonstrable experience of managing 3rd party supplier relationships and contract management.
- Experience in managing or working with suppliers delivering services (advantageous).
- Experience in managing / receiving consultancy/contractor services (advantageous).
- Experience working within a contractual, commercial, or procurement environment (advantageous).
- Understanding and exposure to procurement and legal documents and practise (advantageous).
If you are interested, please apply with your up-to-date CV or email for more information.
