Account Coordinator

Job Title: Production & Customer Account Coordinator
Location: [Company Location]
Salary: 26,000 - 28,000 per annum (negotiable DOE)
Job Type: Permanent

About the Role:

We are looking for a highly organised and detail-oriented Production & Customer Account Coordinator to join our team at [Company Name], a leading company in the packaging industry. This is a fantastic opportunity for someone with experience in packaging or manufacturing who thrives in a fast-paced environment and enjoys working closely with customers and internal teams.

Key Responsibilities:

• Manage and monitor production schedules, ensuring deadlines are met efficiently.
• Liaise closely with the Transport Manager to ensure smooth delivery operations.
• Provide regular updates to customers, ensuring excellent service and communication.
• Process customer orders accurately and efficiently.
• Work collaboratively within the business, understanding its synergies as part of a group.
• Utilise Excel to track and manage data effectively.
• Ensure accuracy and maintain a high level of attention to detail in all tasks.
• Work efficiently under pressure in a fast-paced production environment.
• Develop product knowledge to assist with customer queries and support internal teams.
• Manage multiple projects simultaneously, demonstrating strong project management skills.
• Act as an Account Manager, handling customer relationships and ensuring satisfaction.

Key Skills & Experience:

• Experience in packaging or manufacturing is highly desirable.
• Strong customer service and communication skills.
• Ability to manage multiple tasks and deadlines effectively.
• Proficiency in Microsoft Excel and strong administrative skills.
• A proactive and solutions-focused approach to problem-solving.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary, negotiable based on experience.
• Opportunity to work within a growing and dynamic business.
• Career development and training opportunities.
• Supportive team environment.

If you are a motivated and detail-oriented professional looking for a long-term career in the packaging industry, we would love to hear from you!