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Are you a confident administrator with a keen interest in the high-end residential property sector? Do you thrive in dynamic environments and relish the opportunity to contribute to a growing department? If so, we have an exciting opportunity for you!
As part of our client's growth you'll play a pivotal role in providing exceptional support to both the Lettings and Property Management teams. Your main focus will be on administration tasks, ensuring the smooth operation of various processes.
Key Responsibilities:
- Provide support to the Lettings and Property Management teams.
- Handle property administration tasks efficiently.
- Maintain and update databases/systems.
- Schedule and monitor site inspections.
- Monitor arrears and generate regular reports.
- Handle customer queries and disputes via phone and email.
- Deliver excellent customer service and communication.
- Assist in managing a portfolio of properties, occasionally conducting site inspections.
- Liaise with customers, clients, and service partners.
- Assist in organising reactive maintenance works by collaborating with contractors.
- Build trusted relationships with colleagues, clients, and residents.
- Establish and maintain relationships with third parties/vendors as needed.
- Provide general administrative support to managers and the team.
What We're Looking For:
- A positive individual with confidence in administration skills.
- An interest in the residential property industry.
- Previous administration experience (from any industry).
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Exceptional customer service and organisational skills.
- Excellent spoken and written communication abilities.
- A naturally upbeat and positive demeanor with a strong work ethic.
What's in it for you?
A basic salary of £25,282
Join a global award-winning property brand with ambitious growth plans.
Enjoy summer and winter staff parties.
Great opportunities to contribute to team and departmental growth.
Be part of a fantastic working culture in a modern office space within a luxury development in the city centre.
This is your chance to be part of something big. There will be fantastic career progression opportunities within this opportunity!
