Back to search
Freightserve recruitment are looking for an Junior Import Freight Clerk for a major Freight Forwarder. The company is based in the Manchester, M17 area.
PRINCIPAL PURPOSE(S) OF THE ROLE:
Reporting to the Department Managers, the Import Team holds responsibility for the day-to-day processing of documents, costing and billing activities for specific accounts. The role involves compliance to both Internal & client specific SOP's designed to ensure that agreed service standards and financial compliance are maintained to the highest level on a consistent basis.
Operational
- Use of Internal Freight Management Systems, Microsoft Packages (Word/Excel/Outlook) & Telephone
- Validation & Maintenance of FMS data
- On time invoicing
- Accurately maintain shipment data/status into Internal Freight Management Systems
- Handling of documents, and upload to appropriate system
- Maintain documentation of internal processes & SOP’s
- Internal & External communication to notify of any changes to key data/status
- Review of Exception reports to ensure common data issues/errors are identified & resolved
- Monitor & maintain filing system
- Assist Import department with administration duties
- Prioritising of Work load in accordance of deadlines & SOP
- Cover for other teams during busy/holiday periods, including collection, delivery of documents
- Supporting the Branch Managers to introduce measures to improve operational efficiency
Customer Service
- Query Resolution - to resolve any operational queries from both internal & external departments in a timely & efficient manner
- Ensure Accurate data entry with adjustments made in a timely manor
- Reviewing SOP's on an ongoing basis to ensure compliance.
- Reviewing internal operational procedures on an ongoing basis to ensure compliance.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!
