Based: Field based
Reports to: Operations Manager
Salary and benefits
Basic Salary £32,500
Plus car allowance £2,500
Home based with travel
Laptop and mobile phone provided
25 Days annual leave plus bank holidays (increasing with length of service)
Christmas and New Year shutdown period
Pension scheme
Specsavers scheme
NUS Discount Card eligibility
£500 Employee referral bonus scheme
Enhanced sick pay
Maternity reward vouchers
Employee wellbeing and assistance programme
Role Purpose:
To support the Operations Manager and wider Quality and Operations teams with the development of all team members to meet the requirements of all external awarding organisations, Ofsted and t2 quality assurance procedures.
Key Responsibilities:
Ensure that teaching and learning are conducted to a high standard, supporting progression of learners through curriculum delivery to timely achievement.
Motivate and develop IQAs to raise their own performance and deliver the business objectives, supporting and managing performance to meet KPIs and improve QAR.
To provide consistent training, standardisation and development to the IQAs and PDMs to ensure the awarding body quality threshold on all routes are met and exceeded.
Performance management of IQAs including monthly meetings to review KPIs and complete 121 supervision.
Motivate and develop IQAs to raise performance levels of Personal Development Managers in respect of teaching, learning and assessment, to achieve high standards in quality of education and personal development for all learners.
Complete joint observations, IQA observations and sampling in line with the LIQA Strategy.
To work alongside the Operations Managers to plan completion targets and timely achievement.
To support with coordinating external quality assurance assessment as required.
Ensure 100% accuracy and compliance on all data recording.
Ensure all administrative tasks are completed in the required timescales.
To work with the quality Manager and Head of work-based learning to review and refine policies and procedures, current systems and working practices to strive for improvements that reflect best practice and legal compliance.
Promote and safeguard learner health and wellbeing
Recognise, record and report any safeguarding concerns relating to learners, adults at risk or children.
Skills and Experience required:
Must Hold an IQA Qualification and be Level 5 Health and Social Care competent
Excellent planning and organising skills
Effective communication skills
Sound Teaching, Learning and Assessment skills
Robust problem-solving ability
Proven ability to lead, coach, support and manage performance of a team
Attention to detail
Ability to adapt and respond positively to change
Ability to react promptly to requests from senior management
Excellent time management
Good understanding of business objective
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