- Proficient in lettings, lettings admin, and property management
- Excellent organisational skills and a proactive approach to delivering exceptional customer service
- Ability to effectively manage bookings for viewings, check-ins, check-outs, and mid-term inspections
- Strong data entry and record-keeping skills, with experience using property management systems like Yardi and Hubspot
- Familiarity with preparing, issuing, and serving tenancy-related notices and documents
- Previous experience in a similar lettings or property management role
- Knowledge of the local property market and industry regulations
- Excellent communication and interpersonal skills to engage with residents and colleagues