- Maintain strong relationships with members, handling inbound enquiries
- Serving as a subject matter expert on all Mortgage products.
- Complete fact-find with members and provide advice and recommendations to help them meet their requirements.
- Answer questions about products, highlight product benefits and encourage engagement with services.
- Ongoing education and certifications throughout the department, including CeMAP, CeRER, dipFA, and CertPro.
- Life Assurance x 8 times
- 7% employer PensionÂ
- 27 Days holiday (+ability to purchase 4 additional days )
- +1 wellness day and +0.5 celebration day
- Electric Car Leasing Scheme
- Free car parking
- Social events, and staff development
- £25,500 base salary with 3 contractual increases of £500 each
- Hybrid working Tuesday, Friday and bi-weekly Thursday are regular WFH days