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Lettings Negotiator - Build to Rent
Manchester - Hybrid
An exciting opportunity has arisen for a Lettings Negotiator to join a well established and rapidly growing residential property company specializing in the Build to Rent sector. This company is backed by private equity and has ambitious expansion plans, with a strong presence in the market and a commitment to delivering high quality rental homes.
About the Role
As a Lettings Negotiator, you will play a crucial role in ensuring a seamless rental experience for prospective tenants. You will be responsible for managing enquiries, conducting viewings, securing reservations, and ensuring properties are let efficiently. With a strong focus on customer service and tenancy progression, you will work closely with internal teams to drive occupancy rates and minimize void periods.
Key Responsibilities:
Deliver an outstanding customer experience via phone, email, and in person.
Manage incoming enquiries and proactively follow up to maximize conversions.
Conduct viewings and promote available units to prospective tenants.
Secure reservations, ensuring applicants meet the necessary referencing criteria.
Maintain accurate records within the company's property management system.
Work closely with internal teams, including marketing and resident services, to optimize lettings strategies.
Develop a deep understanding of the company's portfolio to provide expert advice to customers.
Contribute ideas and initiatives to improve lettings performance and occupancy levels.
Act as a brand ambassador, representing the company professionally at all times.
What We're Looking For:
Previous experience in property lettings or sales is preferred.
A strong customer service ethos with excellent communication skills.
Results-driven mindset with a passion for meeting targets.
Strong organizational skills and attention to detail.
IT literate with the ability to use property management systems effectively.
Full UK driving license is desirable.
What's on Offer:
Competitive salary with bonus opportunities.
Career development within a rapidly growing Build-to-Rent operator.
A supportive and dynamic team environment.
The opportunity to be part of an industry-leading company shaping the future of rental living.
If you are a motivated, customer-focused professional with a passion for property, we would love to hear from you!
