- Facilitate seamless moving-in and moving-out procedures for tenants, ensuring a positive experience
- Liaise with landlords and tenants, addressing their needs promptly and in accordance with company standards
- Coordinate with contractors and developer aftercare teams to maintain properties and foster strong relationships
- Work closely with the Renewals Consultant to manage the portfolio's tenancy renewals
- Ensure all properties meet current regulatory health and safety standards, upholding the highest compliance standards
- Previous residential property management experience is essential
- Proficient in using Microsoft Office applications, including Outlook, Word, and Excel
- Possess exceptional service standards, communication skills, and organizational abilities