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Property Support Advisor

Property Support Advisor

The Talent Crowd

Posted 21 hours ago, valid for 16 days

Manchester, Greater Manchester M17 1DJ, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

The Property Support Advisor position is available in Manchester City Centre with a salary range of £24,000 to £25,000.
This role involves coordinating building repair and maintenance work and managing a comprehensive database within the Property Management Department.
Key responsibilities include handling maintenance inquiries, managing correspondence, and ensuring excellent customer service for residents and clients.
Candidates should possess strong communication skills, a passion for customer service, and ideally have experience in residential property management.
While experience in property management is preferred, it is not essential, and candidates may be subject to a DBS check.

Property Support AdvisorManchester City Centre£24-25KWorking for this exciting property compnay based in a fantastic central location, you will be responsible for the below.The Property Support Advisor is a key member of the Central Support Management Team and is responsible for coordinating the administration of building repair and maintenance work and assisting with the development of a comprehensive record and systems database within the Property Management Department.What you will be doing;Receive telephone calls from residents/lessees reporting maintenance issues and providing them with answers to enquiries about the estateDeal with correspondence letters, e-mails and voicemailsMeet residents and client’s expectations through exceptional customer serviceLiaise with the internal maintenance division and co-ordinate and make maintenance appointmentsArrange and monitor service contracts and assist the Finance team with service charge collectionEnsure that the customer database remains up to date and with changesEnsure that the Property Management team are prepared for resident meetings, including attending and taking minutes when requiredWhat skills you should have;Great communication skills, both verbal and writtenA passion for customer service excellenceFinancial acumenProblem solving and decision-making skillsIT Literate (experience of using In-house systems)Experience in residential property management (preferable not essential)This role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check).Please get in contact with to learn more.

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