Temp to Perm Receptionist
My client is a multinational consultancy specialising in consultancy and project management services to the construction industry. They are a Sunday Times top 100 employer.
Initially a temporary role but highly likely to become permanent in the next couple of months. They are looking for an experienced receptionist with excellent customer facing skills and who is has previous "front of house" experience. This is a key role in delivering internal and external customer service excellence for the Manchester office and ensuring the company ethos and culture is maintained. You will be ensuring the office runs smoothly by providing a first-class service.
The office is based in the centre of Manchester just a short walk from Manchester Piccadilly Station.
Key Responsibilities:
- Greet all visitors into the office
- Ensure all visitors and staff sign in/out
- Answer telephone calls, screen and transfer to the right individuals within the business
- Maintain reception and client area is welcoming and tidy
- Sign for and removing any deliveries out of sight
- Sort incoming mail and distribute as required, prepare outgoing mail in line with collection times
- Manage meeting room bookings and in-house refreshments; proactively deal with potential conflicts and offer practical solutions, keeping all stakeholders involved
- Maintain all meeting room equipment, regularly testing and checking for issues
- Monitor and supply consumables and refreshments for all meeting rooms, allow for clearing between meetings
- Assist with office events, ensuring all requirements are understood, planned and managed to aid successful outcomes
- Assist in the management of the in-house events booking system
- Point of contact internally and for guests with any facilities requirements
- Ensure notices are displayed and available to all visitors regarding fire alarm tests, evacuation procedures and when away from reception
- Ensure all employees and guests read and understand evacuation procedures
- Maintain small stock of PPE; supply all new starters with all relevant PPE and maintain PPE register
Essential:
- Front-of house experience
- Liaising with guests
- Answering and diverting telephone calls
Hours and Salary:
- 37.5 hours a week 8.30 - 5pm
- £12.80 p/h - equivalent to £25k p/a
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.
Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days, please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.