Compliance Manager

5 days a week in office
Based in Manchester City

Overview:
We are seeking a highly motivated, skilled, and driven Compliance Manager to join our client's evolving Compliance Team. In this newly created role, you will be responsible for managing a variety of compliance-related issues, including assessing risks, identifying patterns, and conducting internal audits. The role also involves implementing compliance measures to ensure adherence to internal sales quality guidelines, identifying areas of non-compliance, and continuously improving internal processes.

Key Responsibilities:

Analyse the full sales process to ensure compliance with regulatory authorities and internal quality guidelines.
Assess sales calls and sales teams to ensure quality and compliance standards are met.
Oversee the quality assessment of sales and service calls.
Conduct compliance investigations and identify recurring themes and trends.
Design, implement, and enhance compliance procedures aligned with business objectives.
Monitor and implement compliance controls, including spot checks of websites, emails, letters, and documents.
Perform internal audits of sales-related processes from a compliance perspective.
Develop and deliver an education and engagement program through training and communication with senior management.
Regularly report to senior management on compliance reviews and recommended actions.

Qualifications and Skills:

Prior experience in a regulated environment is preferred.
Strong planning and organisational skills with exceptional attention to detail.
Excellent communication skills and the ability to provide constructive feedback.
High level of integrity, accountability, and commitment to delivering results.

48211CH

INDMANS