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Activus Recruitment is currently sourcing an Account Manager, for a large Commercial Cleaning firm, to begin immediate work in and around Manchester. Our Client is renowned for providing fantastic career opportunities and flexible working hours to their staff.
Our client is looking for an Account Manager to start as soon as possible. The ideal candidate will have previous experience within a similar role, however, please note full training will also be provided. A driving licence is required for this vacancy due to the nature of this role.
Account Manager Duties:
- To uphold our company values of Self-Responsibility, Creative, Supportive and Respectful in all aspects of our day.
- To ensure the company is represented in a professional and positive manner at all times.
- To liaise with our clients and deliver excellent customer care at all times, to promptly and effectively communicate all issues relating to the client and work towards resolving these as quickly and professionally as possible.
- To meet with the clients and obtain the monthly QA, in line with the agreed frequencies between both yourself and your client.
- To ensure all Health and Safety audits are complete and up to date, and all health and Safety training appropriate to the site is undertaken.
- Ensure all aspects of Health and Safety are carried out accordingly to each of your contracts, with correct COSHH, Risk Assessments, Rams & site-specific Rams.
- To lead and progress all cleaning operatives to be the best they can with appropriate on-site training.
- To ensure that all staff have the appropriate equipment & stores to carry out their duties and deliver these too site when required,
- Ensure the staff are trained on the correct usage of chemicals.
- Ensure that all cleaners have the appropriate PPE required for each site.
- To ensure and monitor that Ezitracker is used on each site wherever possible, and to keep Helpdesk up to date with any changes that may occur within the contracts.
- To ensure a site induction is conducted on day one with all new members of staff.
- To ensure that all 2nd part inductions are completed with all staff.
- To make sure any extra or additional works are added to the Supplementary Sheet, so these can be invoiced accordingly.
- To always make sure Timesheets are filled out in a timely manner each fortnight.
- Recruit new staff if required and make sure all paperwork is in place before they start.
- To liaise with other Account Managers, Help desk, Office Admin Assistants, Direct Line Manager and all other personnel as and when required.
- To report and update your Senior Account Manager on a daily basis
- To record via the APP any Safety, Profitability, Outstanding Quality, Training, Next Actions and HR, required for your contracts
This list is not to be regarded as exclusive or exhaustive.
Company Car, Ipad and Phone are provided
