Key Account Manager

My client is a premier provider of bespoke luxury travel experiences, offering clients tailored, extraordinary travel that exceeds their every expectation. With a focus on exclusivity, elegance, and unparalleled service, they have cultivated a loyal customer base that trusts them to curate the finest travel experiences worldwide. They are looking for a dynamic, results-driven Key Account Manager to join their successful team and help strengthen their relationships with key clients whilst driving business growth.

Job overview:

This exciting and challenging role within the trade sales team offers the opportunity to be part of the company's growth and increase the company's market share within the UK travel industry.

As Key Account Manager you will be responsible for a portfolio of key accounts, have proven management and commercial experience and be able to strategically plan the growth of each key account according to the individual business model. Building and maintaining industry leading relationships is key, as well as driving sales growth, fostering long term relationships and developing strategies across all products to ensure client travel needs are met. You will relish in working in a challenging environment, you will embrace change and have a natural flair for keeping business goals in sight.

Job Responsibilities:

• Create and implement effective sales business plans via strategies to increase passengers, revenue, and market share from Key Accounts
• Create campaigns with partners that drive sales growth, brand visibility through their distribution opportunities & continual focus on the core business brands
• Develop a considered targeted call cycle focusing on high revenue and high potential stores via multiple means and collaborate with Sales Manager to execute engagement
• Maintain and grow key relationships with senior commercial managers, heads of departments, senior directors and owners
• Increase partner knowledge, expertise and confidence across all products, systems and campaigns via training when needed
• Present at consumer shows, conferences, regional meetings and other events
• Attend regular meetings with the Sales Manager(s) to co-ordinate national activity for Key Accounts
• Identify and target new business opportunities, including luxury partnerships, group travel and individual business partners
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business
• Use reporting tools to track performance, identify trends, and optimise strategies for client retention and growth
• Provide key account reports for your meetings and follow up consistently on the actions set
• Set revenue targets for sales growth and monitor/coach Key Accounts to achieve these
• Conduct performance reviews and implement incentive programs to maintain a high level of motivation with key accounts
• Analyse reporting to create priorities and adjust sales strategies based on performance data and changing market conditions
• Attend quarterly sales meetings with the Trade Sales team to present update on key account activity and Sales & Marketing plans
• Attend Trading Meetings bi-monthly
• Regularly update senior leadership on account performance, sales forecasts, client feedback, showcasing the effectiveness of Key Account strategies
• Collaborate with internal marketing, sales support, commercial and product teams to align sales strategies with promotional activities and seasonal campaigns.

Experience required:

• Solid experience of working within Account Management, Business Development within the travel industry
• Experience of working within a luxury travel brand
• Ability to maintain strong relationships, whilst also training and supporting partners
• Experience in creating and implementing strategic sales
• Experience of using CRM systems such as Salesforce to manage, track and report specific data
• Confident in presenting at industry trade shows and events

The Package:

• Excellent basic package plus bonus
• Monthly car allowance
• Remote working - work anywhere in the UK
• 25 days holiday
• Company discounts and Fam Trips

Interested?

Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Gemma on (phone number removed) (url removed)