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Customer Service Manager

Retail Human Resources Limited
Posted 15 hours ago, valid for 16 days
Location

Manchester, Greater Manchester M90 4ZY, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This company offers a dynamic and rewarding environment, making it a desirable place for long-term employment.
  • They are seeking a customer service manager with plenty of energy, great ideas, and practical solutions.
  • The role focuses on driving service standards and supporting team development, with a dedicated back office team handling replenishment.
  • The position requires a commitment to delivering personalized customer experiences and ensuring team wellbeing.
  • The salary for this role is up to £34,000, and candidates should have relevant experience, although the specific years of experience required are not mentioned.

This business isn’t just a retailer, and they don’t just offer jobs. People tend to stay with them for a long time because they’re wonderfully exciting and rewarding. A store within this company is about as dynamic and fast-paced as it gets, so they look for managers with plenty of energy, great ideas, practical solutions, and the ambition to succeed. They have a happy, productive team who understand exactly what needs to happen to make their store a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.

As customer service manager you will two main priorities, driving and maintaining the standard of service across the store and supporting and developing your team. It's as simple as that, you can be the people focussed manager you always wanted to be. The back office and replenishment is managed by a separate team which means that you can be 100% dedicated to your team, their growth and wellbeing and be able to ensure the quality of customer service offered is second to none.

In return your development and job satisfaction will be at the heart of your relationship with the business. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £34,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.