Independent Domestic Violence Advisor

Service: IDVA Service, Children and FamiliesReports to: Team LeaderJob Family: People Care & Support (In-direct)Location: Post code M15 5BAPay Rate: £16.89 per hourWorking Days: 5 days per weekWorking Arrangement: Hybrid working

Key Role Descriptors:

• Coordinate and contribute to high-quality service provision to support service users and promote their independence.
• Engage service users with support services from both statutory and voluntary agencies.
• Establish and maintain partnerships with stakeholders and agencies.

Key Role Accountabilities:

• Provide responsive and efficient service user assessments and expert advice.
• Refer service users to appropriate support services and maintain joint working arrangements.
• Collaborate with stakeholders to identify and reduce safeguarding risks.
• Respond to queries from stakeholders efficiently and courteously.
• Manage workloads proactively in a demand-led, front-line service.
• Maintain up-to-date records, processes, and systems.
• Commit to continuous self-development and service improvement.
• Ensure diversity is valued, resulting in equal access and treatment.

Role Portfolio:

• Provide professional advice, information, and support to survivors of intimate partner violence.
• Work within the Adults Safeguarding Team to safeguard vulnerable adults and children.
• Deliver services through various methods, including face-to-face and telephone.
• Handle traumatic situations with emotional resilience.

Key Behaviours and Skills:

• Resilience: Overcome obstacles to achieve the best results.
• Collaboration: Share knowledge and experience with others.
• Responsibility: Contribute fully to providing the best service.
• Aspiration: Exceed high standards and expectations.
• Communication: Understand and respond to others effectively.
• Planning and Organising: Manage multiple tasks efficiently.
• Problem Solving: Analyse situations and provide practical solutions.
• Administrative Skills: Good literacy and numeracy for documentation.

Technical Requirements:

• Experience working with survivors of domestic abuse.
• Enhanced DBS check.
• Completion of or willingness to attend CAADA training.
• Skills in first response, crisis intervention, safety planning, advocacy, and establishing robust pathways.