TICKETING SPECIALIST

TICKETING SPECIALIST

MANCHESTER - HYBRID (2 DAYS OFFICE, 3 DAYS HOME)

GREAT SALARY

Our Customer:

Our customer is a well-established, globally renowned luxury tailor-made operator, and they are on the lookout for a well-versed Ticketing Specialist to join their award-winning team who is deeply committed to the travel industry.

With a strong focus on excellence, this company is passionate about creating exceptional travel experiences. Their commitment to delivering unforgettable journeys allows clients to explore some of the world’s most breathtaking destinations.

This Ticketing Specialist role comes with incredible benefits, including hybrid working opportunities, generous leave allowance and travel discounts.

Job Description:

In this role, you will focus on managing the ticketing and after-sales process, ensuring accurate and timely issuance of travel documents, liaising with agents, clients, and suppliers to confirm bookings, process amendments, and provide expert support for seamless travel arrangements.

• Communicate with agents, clients, and suppliers (UK & overseas) to confirm, update, and amend holiday bookings
• Manage all booking elements, ensuring seamless coordination and timely updates
• Process and verify service bookings using various web-based systems
• Handle inbound enquiries from travel agents and clients, providing expert assistance
• Use the Amadeus GDS system to manage bookings and amendments
• Issue travel documents and airline tickets (BSP ticketing), including CAT35 fares, Inclusive Tour Fares, and published airfares
• Manage ticket re-issues and adjustments due to itinerary changes
• Oversee documentation packaging and postal requirements

Experience Required:

• Strong attention to detail and accuracy
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to meet strict deadlines
• Good geographical knowledge
• Preferably skilled in Amadeus / GDS

Benefits and Perks:

• Competitive basic
• Hybrid working
• 25 days annual leave increasing by 1 day annually until a max of 30 days, plus bank holidays
• Informal dress code
• Free parking when at the office
• Travel discounts

Click here to apply for this Ticketing Specialist, atravel industry job, which is being recruited by Tessa Robertson and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.

IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
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