Customer Service Assistant

Were recruiting for Customer Service Assistants to earn up to £13.50 per hour.

Customer Service Assistant benefits:

• Job Security due to our ever expanding business
• Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.

• We pay above the National Living Wage regardless of age!
• Annual Shoe Allowance
• Overtime available.
• The opportunity to earn bonuses and recognition for going the extra mile.
• Enhanced Maternity and Paternity packages.
• Employee Development Programme available.
• Employee Assistance Programme. Access to a confidential 24hr Health Assured helpline
• Life Assurance 3 x annual salary
• HAPI App discounts retail, travel, cinema etc.
• Discount on Tanning, Lotions and Gym Memberships
• Access to a generous refer a friend programme

Customer Service Assistant role:

Your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.

Customer Service Assistant pay:

£11.50 13.50 per hour, depending on the role.

Day Shift Hourly rate: £11.50 - £12.00 per hour

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Night shift role: Hourly rate: £11.50-£13.50 per hour