Sales Advisor / Customer Service Advisor

Sales Advisor/Customer Service Advisor

Inspire Resourcing are recruiting for a fantastic client in the Mansfield area who are looking to expand their team with a Sales/Customer Service Advisor.

This is a fantastic opportunity for a Sales/Customer Service Advisor to join a established team & would suit an individual with previous Sales or Customer Service experience..

Key Responsibilities:

• Answering the telephone to customers and dealing with their enquiries and questions

• Dealing with customer returns and refunds, feeding back complaints to Line Manager

• Ensuring urgent orders are dispatched on time

• Coming up with ideas to improve sales in a proactive manner

•  Increasing sales and monitoring those sales on a weekly basis

•  Serving customers over the Counter

• Answering queries and questions

• Ensuing priorities are dealt with in the required order and being flexible when they change

• Improving customer experience and satisfaction whenever possible

• Display a confident telephone manner

Requirements & Qualifications

• Must be willing to work one in two Saturdays on overtime
• Confident face-to-face with customers
• Confident over the phone
• You will be confident in your knowledge and ability to upsell products and services.
• Be positive, with a can do attitude

Job Type: Full-time

Pay: £27,750.00-£30,750.00 per year