Back to search
- 25 days holiday plus BH increasing with service
- Paid overtime available
- Free on-site parking
- Pension
- Initial set up of new customer files, including electronic and manual records, for new work instructions
- Management of the set up and accurate recording of dates for new and existing job files
- Accurately compiling individual customer inventory lists in a timely manner
- Interpreting and interrogating data compiled for individual customer contents lists with complete accuracy
- Liaising with internal stakeholders to ensure the correct documentation is in place for initial and subsequent site visits
- Communicating efficiently and effectively with operational staff, administrational staff, and customers to obtain accurate and relevant information
- Assisting with site staff to ensure that off site and on-site requirements are effectively resourced
- Professionally deal with the handling of customer and client enquires and requests
- Proactively manage jobs to ensure all data is accurately recorded in a timely manner
- Record, research and report on contents savings in line with the procedures for reporting and recording of data
- Supporting as required across the business with activities during busy periods including surge situations
- Producing accurate completion of end of job documents and the upload of data to database
- Responsibility for own workload and prioritise this in accordance with the needs of the business and clients
- Proactively look for improvements in processes to help improve efficiency and service delivery in all areas of our business
- Proven administrative experience within an empathetic and professional manner
- Adaptable to support across the wider business
- Able to perform in a fast-paced environment
- Confident handling sensitive and confidential information
- Excellent customer service skills
- Excellent problem-solving skills
