Service Co-ordinator

Your new companyAre you passionate about providing excellent customer service?Do you enjoy working independently as well as part of a dynamic team?My client is looking for a highly organised individual who can follow the process, but is also happy to challenge and ask questions where required. Ideally, with experience of working in an IT department or other service delivery team and a good communicator who can deal with stakeholders at all levels within the organisation.Your new roleYou will support the Digital Services team, performing service reviews with customers and suppliers. Manage any changes to the systems and ensure compliance is met. Support the IT team with procurement of equipmentDeal with in-house suppliers and provide guidance and assistance on the service deskManage customer and supplier relationsEscalate any issues to the managerDrive improvementsGather statisticsWhat you'll need to succeedPrevious experience dealing with suppliers and an excellent knowledge of business systems and processesSkills in planning and scheduling workExcellent report writing skillsTeam working skillsAbility to meet tight deadlinesWhat you'll get in return6 Months FTCOn-site ParkingEmployee benefitsHybrid working£25,500- £28kWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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