Our client is a go-to destination for professional tradespeople, offering unbeatable savings on top-quality hand and power tools. Based in March, Cambridgeshire, they are proud of their vast stock, premium brands, and competitive deals.

As a Sales Advisor, you'll play a key role in driving the store's success, ensuring customers receive excellent service while helping the store achieve their sales and profitability goals. You'll be part of a supportive, energetic team and have the opportunity to develop your skills in a fast-paced retail environment.

You will be welcomed into a friendly, hands-on environment where you can make a difference. If you're passionate about delivering great service, have an interest in tools and trades, and are ready to be part of a dynamic team – our client wants to hear from you!

Are you the right person for the job?

At least GCSEs in English and Maths
Proven experience as a sales assistant with a track record of delivering great customer service
Self-motivated, detail-oriented, and able to juggle multiple tasks efficiently
Strong communication and interpersonal skills with the ability to build positive relationships with customers and colleagues
Proficiency with IT systems, including Sage Accounting and Microsoft Office
Knowledge of health and safety regulations and their application in a retail environment
A courteous, customer-first approach to service
Willingness to work extended hours as needed
A positive, proactive attitude with the ability to make decisions and take initiative
Excellent IT skills
Enthusiastic, confident, and a strong team player
A good understanding of tools, fixings, and the trades industry is a big plus!

What will your role look like?

Greet and assist customers in finding the tools and products they need
Process cash and card payments and handle customer inquiries via email, phone, or in-store
Build rapport with customers to understand their needs and provide excellent service
Manage customer orders, including packing and organising for collection or delivery
Ensure the sales floor is well-merchandised, clean, and fully stocked
Monitor inventory levels, initiate orders for low stock, and contribute to pricing and promotion strategies
Assist with customer visits and deliveries as needed
Work with management to maximise profits by controlling costs and optimising sales promotions
Ensure the store environment is safe and secure, handling store administration, cash balancing, and customer safety protocols
Collaborate with the team to resolve customer issues and escalate when necessary

What can you expect in return?

Yearly bonus
Free parking
On-site parking
Store discount
20 days holiday + bank holidays
Government pension scheme

If selected for an interview, you will have the opportunity to meet the business owner and other team members. The interview will last around 60 minutes and will include both questions and a practical exercise. This will also be a great time to discuss the role's responsibilities and learn more about the company.

Please bring the following documents with you: one form of ID (birth certificate or driving licence), a recent bank statement or utility bill, reference and qualification details, and if applicable, your Certificate of Registration, Biometric Residence Permit, or other immigration documents.

What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!

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