Client Administrator

Your new companyHays are working with a well established business based in Market Drayton who are looking to appoint a Client Administrator on a permanent basis. This is an exciting and varied position. Your new roleAs a Client Administrator your role will involve:

• Process and scan PODs received from drivers daily.
• Matching PODs to the appropriate delivery order.
• Monitor emails/telephone ensuring customers communications are responded to and resolved.
• Ensure all customer requests for proof of delivery is responded too within timeframe.
• Liaise with other Departments within the business to ensure that all requests are actioned within timeframes required.
• Liaise with customer queries relating to proof of delivery.
• General office duties as required.

What you'll need to succeedIn order to be considered for this role you will need experience in the following:

• Excellent IT skills (Microsoft Excel essential to above basic level, knowledge of accounting software and Transport Management Systems would be an advantage, but training can be provided.
• Good attention to detail and a high degree of accuracy and analytical skills is key.
• Reasonable understanding of the geographical location of cities/towns throughout the UK is an advantage.
• The ability to work well under pressure and multitask in a busy transport environment.
• Excellent communication skills both verbal and written.
• Positive attitude with willingness to support the team.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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