A well established, local client are looking for a highly organised Workshop Administrator to join their team due to continued growth within the business on an initial temporary basis, with potential to lead to a long term, permanent opportunity.
This is a fantastic role for an experienced Administrator who wants to make a real impact and grow with a thriving company. You'll work closely with the Service team to coordinate repairs, ensure smooth workshop operations, and deliver top-notch customer service.
Â
- £13.33 - £14.36 per hour (£26,000 - £28,000)
- Monday to Friday 8.30am-5.00pm with a 1-hour lunch break
- Office-based
- Due to the urgency of the role, candidates must be immediately available or within 1 weeks’ notice
Duties and responsibilities:
- Booking workshop repairs and assigning work to engineers
- Liaising with parts team to check stock/order parts
- Updating CRM system and logging all relevant information
- Communicating with customers and keeping them informed
- Liaising with and building relationships with 3rd party suppliers
- Quoting and sending out repair costs
- Sending out invoices once jobs are completed
Skills and experience:
- Extensive experience in an administrative role is essential
- Knowledge of the automotive sector would be preferred
- Strong organisational skills with good time management
- Excellent communication and interpersonal skills
- Ability to problem solve and make decisions under pressure
- Portrays enthusiasm and ambition to learn and develop
- Confident working as part of a team
- Takes a positive, proactive approach
- IT proficient, with good knowledge of MS Office with experience using a CRM system