This role can be full time or part time
MAIN TASKS:
- Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames
- Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR.
- Liaising with tenants and landlords regarding incoming and outgoing tenancies.
- Drafting of letters, reports, invoices, property particulars etc.
- Processing invoices.
- Input to diaries and organising meetings
- Carry out timely and accurate administration of databases
- Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required
- Provide a high level of efficiency and customer service to all who visit or contact the office
- Provide general administration support to the office including other partners, managers and staff as reasonably required
- Handling enquiries over the telephone or personally in reception and taking any necessary action
- General office duties such as filing, photocopying, etc.
- Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times
- Effectively liaise with other relevant professionals to maintain a sound working knowledge of all relevant areas of work
- Develop and maintain a working knowledge of compliance information such as Money Laundering and clients’ compliance systems (for administrative purposes)
- Ordering stationery for the office
PERSON SPECIFICATION
- Strong administrative experience
- Experience of providing support to teams
- Numerate
- Strong communication skills
- Advanced Microsoft Office - Word, Excel, Outlook & PPT
- Ability to learn, operate and train within the office on specialist systems
- Time management skills
COMPETENCIES
- Confidential
- Team working
- Personal organisation
- Customer focus
- Professional
- Quality focussed
- Flexible