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M4 Recruitment are currently seeking anOperationsCoordinator / Administrator to work fora reputable and expanding construction company with a strong history of delivering high-quality services across a variety of projects.
We are looking for a highly organised and self-motivated individual to manage the operational aspects of the business, ensuring seamless communication between clients, estate agents, tenants, and the team. This is a key role that will require strong problem-solving abilities, excellent customer service skills, and the capability to efficiently handle multiple tasks.
Key Responsibilities:
- Respond to client inquiries (residential and business) via phone and email, and track workflow using relevant software.
- Coordinate and schedule jobs with the construction team.
- Maintain accurate records of ongoing and completed projects.
- Provide regular updates to clients on the status and timelines of projects.
- Liaise with estate agents regarding maintenance work on rental properties.
- Contact tenants to arrange access and provide updates on job progress.
- Assist with general office administration tasks as required.
- Contribute to the improvement of internal processes to support business growth.
Who We Are Looking For:
- Previous experience in operations, administration, or coordination within construction, property maintenance, or a related field.
- Excellent communication skills and a professional approach when dealing with clients.
- Strong multitasking and prioritisation abilities.
- A problem-solving mindset and the ability to take initiative.
- Comfortable using email, spreadsheets, and basic business software.
- Experience working with estate agents or in property maintenance is beneficial but not essential.
M4 Recruitment are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned.
