Parts Department Advisor

Parts Department Advisor

Location: Marlow, SL7 2NJ

Salary: £32,000 - £38,000 per annum

The Role

Our client is currently seeking to fill a vacancy in their Parts Department.

The applicant will play a crucial role in supporting the operations of their parts and accessory department. If you have excellent organisational skills, a minimum level 2 IMI qualification in mechanical engineering, strong phone etiquette, and a passion for providing exceptional customer service, they would love to hear from you.

Key Responsibilities:

• Assist internal and external customers with enquiries related to parts and accessories
• Maintain accurate inventory records and ensure stock levels are sufficient
• Process orders
• Provide product recommendations and assist with product selection
• Handle customer complaints or issues in a professional and timely manner
• Collaborate with other team members to ensure smooth department operations

Skills and Qualifications

• Have knowledge of the workings of the Petrol and Diesel internal combustion engine to a minimum of IMI level 2
• Strong organisational skills with the ability to prioritise tasks effectively
• Good phone etiquette and communication skills
• Proficient in using most Microsoft PC features and apps or similar software for data entry and inventory management
• Ability to effectively communicate with customers, both in-person and over the phone
• Driving Licence (preferred)

Benefits

• Company pension
• Cycle to work scheme
• Employee discount

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.