Outsourcing Client Business Manager

Outsourcing Client Business Manager

Location:  Oxford

Salary:  £63,000 to £80,000 plus excellent benefits package, full-time with hybrid and flexible working options.

Our client is a top 50 accountancy practice, who provide expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. Our client has a new opportunity for a Client Business Manager to join their growing Outsourcing team. This role will be based in our clients Oxford office. We would like to hear from you if you have a minimum of 4-5 years UK experience, from either a Practice Outsourcing team or senior management accountant / business partner in industry. Ideally, you will be ACCA / ACA / CIMA qualified but we will consider part qualified and QBE candidates. This is a full-time permanent position offering hybrid and flexible working options. Salary is £63,000 to £80,000 plus excellent benefits package including pension, life assurance, health cash plan, retail discount scheme, electric vehicles salary sacrifice, and cycle to work scheme.

As Outsourcing Client Business Manager your key responsibilities will involve:

• Engaging with your clients’ business, understanding their needs and identify new opportunities. Building and maintaining strong relationships across a portfolio of clients.
• Being the primary day-to-day contact for your allocated portfolio of clients regarding all data processing activities and treasury matters, taking responsibility for all duties up to and including the production of (often complex) management information.
• Data processing activities to be conducted by the team to include bank transactions, sales and purchase ledger items, expense claims and all other general ledger postings, journals etc.
• Active business partnering to ensure informed reporting of risks & opportunities, actuals and forecast variance analysis.
• Analytically reviewing results and analysing key performance indicators for your clients.
• Ensuring that allocated teams are keeping all accounting systems up to date and accurate within the agree timeframes.
• Reviewing VAT returns, EC sales lists and Intrastat returns, having an understanding of what is allowable under the VAT rules and the basic principles of partial exemption and how this operates.
• Preparing basic statutory financial statements for clients with little or no supervision, having an awareness of the disclosure requirements of the Companies Act.
• Preparing an audit file which could be provided to the client’s auditors, with supporting schedules for all balance sheet items.
• Carrying out ad hoc assignments, often to include budgeting and assistance with cash flow forecasting and training clients in use of their accounting systems.
• Assisting with tendering to potential new clients as well as the implementation phase for new engagements.
• Liaising and collaborating with tax, payroll and other departments on client matters, identifying cross-selling opportunities.
• Promoting the interests of the firm to clients, prospective clients and other third parties.
• Assisting with portfolio allocation across the wider team and monitor time allocations, budgets, and deadlines, including data insight for internal management reporting and checklist monitoring.
• Working in accordance with defined systems and procedures as well challenging the status quo where there may be a more efficient way of doing things.

Outsourcing Client Business Manager – Requirements:

• Previous UK experience, from either a Practice Outsourcing team or senior management accountant/business partner in industry. 
• ACCA / ACA / CIMA qualified but we will consider part qualified and QBE candidates.
  A confident individual who has experience in building strong client & other internal/external relationships
• Digital focus with a flair for utilising the technology available to streamline processes as efficiently and productively as possible.
• A positive and confident self-starter, who understands the importance of maintaining positive client relationships as well as internal collaboration.
• Strong communication skills, both verbal and written with an ability to work across a variety of clients during any one month.
• Exceptional attention to detail, demonstrating an organised approach to work; an ability to prioritise and meet tight timeframes with high quality output.
• An ability to apply technical accounting knowledge to real-life client situations.
• Knowledge of UKGAAP and desirably IFRS
• Strong IT skills, specifically Xero and Excel.

Keywords:  Outsourcing, Client Business Manager, ACA, ACCA, CIMA

Outsourcing Client Business Manager