Resident Liaison Officer

Actaris Site Services require aResident Liaison Officer for a site in Gloucestershire.

This is a decent homes project with main works including externals painting/cavity wall.

Candidates roles and responsibilities as follows.

• Assessing where high risk/vulnerable residents are present and ensuring Site Manager (SM) tailors works according to the risk level.
• Visit each resident prior to work commencing to introduce and communicate the scope of works.
• Establish resident's individual requirements by carrying out an initial resident profile, documenting any points discussed and tailoring individual communication plans accordingly. Work with site staff to implement effective practices.
• Carry out a property condition survey and appliance survey with photographs with the Resident before works start in the home.
• Create and maintain plot files (both paper and electronic).
• Liaise with site management staff to enable the flow of information between all parties.
• Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues with Senior Resident Liaison Officer and Community Investment Team.
• Arrange appointment for surveys and works.

Role starting ASAP.

Please send cvs to be considered.